EXPERIENCE

05/01 – 12/01

Web Designer
Intercrew Systems, Inc – Los Angeles, CA

·         Designed Conceptual layouts for clients.
·         Embedded images, applets, animated GIF's JPEG's and multimedia objects.
·         Internet consulting and Storyboarding for the structure of the website.
·         HTML authoring, Java, DHTML and JavaScript Implementation, Image Mapping, and Roll-Overs.

08/99 – 05/01

Technical Support Team Lead/Liaison
Hostpro – Micron Electronics, Los Angeles, CA

• Responsible for supervision of technical support call center staff, level 1 and level 2 technicians, totaling a staff of 9.  
• Skill evaluation of staff pertaining to technical support calls.
• Resolution of medium to high technical difficulty level tasks.
• Handling of customer calls and emails regarding troubleshooting technical web hosting issues.
• Conflict mediation and resolution.
• Guide/Teach Lower Level Technicians

08/98 - Present

Web Developer/Designer
www.latinabarbie.com Glendale, CA

• Created www.latinabarbie.com on 08/98: Full web development, graphic design, including various back-end development.
• Currently web site averages 4,000 user sessions per day.
• Perform daily/weekly maintenance and updates, such as journal, message board, online and chat room.
• Added latinabarbie.com e-mail on 06/00; currently holding 12,000 e-mail accounts
• Interactive message board contains over 2,100 registered users.
• Constantly improving design, layout and content.

01/99 - 08/99

Consultant as a Graphic Artist & Web Designer
Solbet Corporation, Glendale, CA

• Designed Graphics and developed the site http://www.al-majlis.com/
• Design Graphics for random web sites hosted by Solbet Corp.

ONLINE PORTFOLIO’S

Mixed media: http://www.latinabarbie.com/artwork

Web Design: http://www.latinabarbie.com/artwork/webdesign

EDUCATION

 2000-Present

Pasadena City College, Pasadena, CA

• Major: Graphic Arts
• Advanced Drawing, Life Drawing, Painting, Art History
• Created Online Portfolio

1994-1996

San Pedro High School, San Pedro, CA

·        High School Diploma

INTERESTS & HOBBIES

Painting and drawing, computers, web design, computer graphics, maintaining my personal website, photography, travel.

SKILLS

• Fluent in Spanish
• Win 95 and 98 proficient, Windows NT and UNIX
• Microsoft Office 97-2000
• Experience with Perl, CGI & DHTML
• Adobe PhotoShop 4-6.0, Adobe Illustrator, Corel Paint & Draw 8-9.0, Animation Shop 2.0, Paint Shop Pro, Ulead Gif Animator
• HTML, CSS, HomeSite, Dreamweaver 2-3.0, FrontPage 98-2000, Cute FTP 2.0, FTP Voyager, JPEG optimizer 3.05

References available upon request.